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Frequently asked questions

I want a new carpet. How do I get started?

Congratulations on upgrading your home or commercial space! To get started, simply request an estimate and we'll book a time to come and see your home.

How long does a carpet installation take?

Depending on the size of your space and whether there's any accessory work (subfloor preparations, etc), carpet installations can take anywhere from one day to two weeks.

How do you charge? By square foot, project length, or something else?

Typically, our team charges a base materials cost (often via square feet of carpet) plus a project cost that covers time and any accessory work required to prepare the space.

Do I get a deal if I purchase materials & supplies from you?

Absolutely. We have preferred relationships with a number of carpet & flooring providers, so when you purchase supplies from our contractors, you get much better rates.

You're not in my city. What can I do?

We're sorry to hear that! CarpetPros™ is expanding into new cities every day. If you're within ten to twenty kilometres of a pre-existing service area, request an estimate and our team will see what they can do.

How many carpets have you installed?

The CarpetPros™ team members have installed over 4,000 carpets in a number of residential & commercial spaces. Rest easy - your home, office, lobby, or hotel is safe with us!